Support and FAQ’s

Order fulfillment typically involves several steps, including receiving orders, inventory management, order processing, picking and packing items, and finally, shipping or delivering them to the customer. The specific workflow can vary depending on the business and its fulfillment strategy.

Here’s an example:

1. You store your inventory in our secure fulfillment warehouse
2. Your orders come directly to our fulfillment software through various integrations
3. Customer tracking is sent back automatically
4. We ship your orders same day or within one business day
5. Customer tracking information is automatically relayed back to your shopping carts, and back to your customer
6. Inventory levels are updated
7. You receive an emailed report for the day’s activities

To learn the full fulfillment process overview, visit our fulfillment page.

The role of order fulfillment is to ensure that customer orders are processed accurately and efficiently, from the moment an order is placed to the point of delivery. It plays a crucial role in customer satisfaction, inventory control, and overall supply chain management.

All orders received by 11:00am MST (1pm EST) are shipped same day. Orders received after the cut off time may still ship same day, but our guarantee is that they will be shipped by the following business day. Orders received on Saturday and Sunday will ship on Monday. We love working quickly for you!

Shipping costs depend on several factors:

1. Shipping method requested
2. Destination
3. Size of shipment
4. Weight of shipment

Click here to see our shipping and pricing information. Orders generally take between 3-5 days for delivery in the continental U.S.

The best fulfillment companies for startups can vary depending on the specific needs of the business, and the capibilites of the fulfillment companies. At Ship Central, we don’t require MOQs or minimum monthly shippments, as we understand that every business starts somewhere.

Order fulfillment in supply chain management refers to the end-to-end process of delivering products or services to customers. It encompasses all the activities involved in receiving, processing, and delivering customer orders while optimizing inventory management and logistics to ensure efficiency and customer satisfaction.

• Improved customer satisfaction through timely and accurate order processing.
• Cost savings through efficient inventory management and reduced shipping costs.
• Streamlined operations and scalability to handle growing order volumes.
• Access to advanced technology and logistics expertise through 3PL providers.
• Time and resource savings for businesses to focus on core activities.

Order fulfillment encompasses the entire process of receiving, processing, and delivering customer orders. It includes tasks such as inventory management, order processing, picking and packing, and arranging for shipping. Shipping, on the other hand, is just one component of order fulfillment and specifically refers to the physical transportation of goods from the fulfillment center to the customer’s destination.

“Fulfilled” on an order means that the order has been processed and completed, and the products have been prepared for shipment or have already been shipped to the customer.

“Awaiting fulfillment” on an order means that the order has been received and acknowledged, but it has not yet gone through the entire fulfillment process. It indicates that the order is in queue to be processed, picked, packed, and shipped.

“Order fulfilled” means that the requested products or services in a customer’s order have been picked, packed, and are ready for shipping or have already been shipped. It signifies that the order has been processed and is on its way to the customer.