Changing an Address/Name/Etc On an Order

Log into your account Orders->Customer Service->Order Adjustments->Adjust Orders/Cancel Orders A screen will pop up to enter information in to help you find the orders you are looking for. If you want to search by name ->Optional->Select name by...

Adjusting an Order

Intercept the order (you cannot work on an order unless this step is completed) Processing->Intercept Ship Central has to confirm the order is intercepted before any changes can be made Orders->Customer Service->Order Adjustment->Adjust Orders/Cancel...