Looking Up Returns in OMS

Orders->Inquiry->Order Inquiry Enter in information to find the order  Select order->Order History tab->Show History  There you will find everything that has been done to  the order with remarks from Ship Central You can also run a Product Return Report:...

Information Needed for Return Label

US Shipments – We can send a return label for US Shipments if you email the following information to Support@shipcentral.com: Order ID Customer Name International Shipments – We cannot send a return label for international When returns come back, we process it and...

Returns Processing

When your customer returns a product, we’ll handle the receiving and management of the return. We’ll notify you that there has been a product returned and we’ll restock and re-inventory it. The return will show up in your orders section of your client portal in our...