Looking Up Returns in OMS

1. Orders->Inquiry->Order Inquiry
2. Enter in information to find the order 
3. Select order->Order History tab->Show History 
4. There you will find everything that has been done to  the order with remarks from Ship Central

You can also run a Product Return Report:

1. Hover over the Reports Menu, then Product Reports, the click Product Return
   
2. Set an Export Type and Date Range, then click Generate Report.  (A pdf will pull up in your browser in a new tab.  A pop up blocker will prevent the report from showing)
   
3. We enter data describing the returns
4. Returns can be looked up using the Order ID
   
5. Any item suitable to be returned to stock will be received into inventory and is noted in the Product History