Status Meaning

Click on the drop-down arrow for “Status” (This is where you will see all the meanings for the status) 

Processing Selective Backorders

1. Log into your ShipCentral portal 2. Click Processing->Process Selective Backorders 3. Select the box to search the orders you wish to process. 4.  Then click Search 5. Search Specific Order -Enter the complete Order ID in the ID Search String box, and click the...

Intercepting an Order

Processing->Intercept  Find your order Input a comment as to why, so that anyone looking at the order knows what is going on  Click “Submit”

Editing Response Information

Orders->Adjust/Cancel Orders Click on “Other Order Info”  Input all information needing to be changed in the “comments” section The orders have to NOT be processed. If they are processed, it is too late to edit this field.   ...