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Adjusting an Order

CATEGORY: Orders • Software
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Adjusting an Order
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Status Meaning
View Tracking Numbers of Processed Orders
  1. Intercept the order (you cannot work on an order unless this step is completed)
    • Processing->Intercept
    • Ship Central has to confirm the order is intercepted before any changes can be madeadjusting-an-order1
  2. Orders->Customer Service->Order Adjustment->Adjust Orders/Cancel Ordersadjusting-an-order2
  3. Drop-down menu on the top left corner
    • Order options->Modify/Cancel Order->Add or Delete Items->Submitadjusting-an-order3