Support Documentation

eBay Integration

CATEGORY: Integrations
Setup & Onboarding

You deserve to have the peace of mind of hands free order fulfillment for your ecommerce business.

With just a couple clicks in our integration software, your eBay shopping cart is connected to our inventory and shipping management software allowing automated order data transfer in, and tracking and inventory updates back.

You will receive an account login to our integration portal.

Setup

Once logged in, click “Manage Integrations.” Under “Shopping Carts” click the eBay “Enable” button

Once enable, click the “Connect to eBay” button to complete the connection. You will be prompted to login to eBay from here.

Once logged in, click “Agree” to allow access to your eBay order data.

Complete the authorization step at eBay and your account is connected.

Integration Settings

Once connected, set your preferences in the eBay settings.

eBay Site

Select the regional eBay site you need to connect to.

Check for New Orders

Select how often you want to look for and import new eBay orders.

Orders that are shipped, not completed, inactive, or where the merchant has received no money will be skipped.

Because eBay orders are often non-sequential, all orders that have been modified since the last check are scanned, however the non-sequential nature can result in skipped orders. To make sure all orders are imported, it is recommend you occasionally from a previous date to find any that may have been skipped.