Support Documentation

FTP – CSV File Fields

CATEGORY: Orders
Setup & Onboarding

The fields required for a CSV bulk order file upload:

  • Order ID
  • Order Date
  • Ship First Name
  • Ship Last Name
  • Address
  • City
  • State
  • Postal Code
  • Country
  • Offer Sku
  • Quantity
  • Customer Email Address
  • Ship Method

Please note that the columns must be in the same order every time and each column must have data in it, but not extra data in the csv file.

Steps for setup:

  • Send us a CSV Format Sample
  • We create the FTP url
  • We email you the login credentials
  • We map the file to your FTP
  • Ready to for you to upload