There are two ways of processing back orders. Processing all back orders at once or processing one selective back order in case another order is in back order status to be held until further notice or in the case you would like a certain order to go out first when receiving new inventory.
Processing Mass Backorders
To process all current back order you have Click on the processing tab→process B/O→then click the process now box and press process orders.
When you hit process orders a page will populate that will tell you how many order generated and passed through successfully “shipping orders generated” and how many orders stayed in back order “# orders back ordered”.
Once that is complete you will notice that your orders status will change from B to P if you are searching them in order inquiry.
Process Selective Backorders
This is helpful in the case when you have run out of stock and just received stock and want to make sure that a certain order gets shipped out and is guaranteed to have inventory allocated for it.
Click the processing tab→selective processing→ process selective back orders
A page will populate where you will select to search by orders, select the check box and hit search.
Another page will populate where you will type in the order ID in the first search field box and press search.
Another page will populate and you will press process orders. Same as above once you hit that button it will tell you if it successfully processed or not.
