Support Documentation

Sending Products to ShipCentral

CATEGORY: Receiving
Setup & Onboarding

Not following these steps can result in increased costs and delays in receiving your inventory.

For New products complete the following steps:

For REPEAT products complete the following steps:

Incoming shipments of 4 or more pallets at one time require an appointment scheduled with our Receiving and Freight team. Email Dispatch@shipcentral.com for scheduling.

Our Shipping Address:

ShipCentral
Your Brand
8152 S. Welby Park Dr., Suite A
West Jordan, Utah 84088
USA

Freight & Importing Logistics Services

As you focus is building your brand(s), we focus on moving your inventory where it needs to go, when it needs to get there. Through our dedicated ShipCentral Freight & Logistics team we offer the following services:

  • LTL (Less Than Truckload) & FTL (Full Truckload) throughout North America and International destinations
  • Refrigerated and Dry
  • End-to-End scheduling and service
  • Cross Docking

Importing

ShipCentral can be your importer of record if the shipment is coming to our warehouse, and we handle the load from start to finish. Contact Dispatch@ShipCentral.com for details.

Receiving

Incoming pallet shipments scheduled through our Logistics Department (dispatch@shipcentral.com) will receive daily updates, and will be given priority receiving into inventory once the shipment arrives at ShipCentral.

Receiving Hours (Mountain Time)

Monday – Friday 8:00am – 4:30pm Closed 12:00pm – 12:35pm for lunch

Freight Quote

For a quote, provide the following information. We may request more if needed:

  • Origin zip
  • Destination zip
  • Weight & dimenstions of each pallet (Length x Width x Height) in inches
  • Type of product being shipped